Office Staff

Whether you need a referral to a specialist, have a question about your bill or need medical records from us or another provider, we’re ready to help!


Do you need a referral?

When you need a referral to a pediatric sub-specialist, we will contact your insurance provider for authorization and either set up the appointment for you or have the specialist’s office contact you directly. Call 360-736-6778 [or toll-free 877-712-6800] concerning your referral needs.


About our billing department

We know medical bills can be confusing and we will work with you to:

  • Answer your questions,
  • Help you understand your bill,
  • Make sure your account and all charges are correct, or
  • Set up payment plans, if needed.

Northwest Pediatric Center will also help you understand in advance the coverage and benefits your insurance plan offers, and alert you to services that may not be covered.

Medical Records

About our Medical Records Department

Need copies of your children’s records? We can help you obtain records from our clinics, as well as hospitals, labs, and other clinics. Request forms are available at all clinics and via our downloadable records release form. If you have questions about how to obtain copies of your child’s records, call 360-736-6778 or toll-free 877-712-6800.