Office staff

Whether you need a referral to a specialist, have a question about your bill or need medical records from us or another provider, we’re ready to help!


When you need a referral to a pediatric sub-specialist, we will contact your insurance provider for authorization and either set up the appointment for you or have the specialist’s office contact you directly. Call 360-736-6778 [or toll-free 877-712-6800], or email us, to start the referral process.


Because medical bills can be confusing, we will:

  • Answer your questions,
  • Help you understand your bill,
  • Make sure your account and all charges are correct, or
  • Set up payment plans, if needed.

Northwest Pediatric Center will also help you understand in advance the coverage and benefits your insurance plan offers, and alert you to services that may not be covered. Email us.

Medical records

Need copies of your child’s medical records? We can help you obtain records from our clinics, as well as from hospitals, labs, and other clinics. Request forms are available at all clinics and via our downloadable records release form. If you have questions about obtaining copies of your child’s records, call 360-736-6778 (or toll-free 877-712-6800) or email us.